Refund policy

At Faith, Grit, & Grace, we take pride in crafting each item by hand with care, intention, and high-quality ingredients. Because our products are handmade and often made-to-order, please review our return and refund policy carefully:

All Sales Are Final

Due to the nature of handmade and personal care products, we do not accept returns or exchanges. This policy ensures the safety, freshness, and integrity of our items fo all customers. 

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, we're happy to make it right!

• Please email us at sales@faithgritandgrace.com within 3 days of delivery with your order number and clear photos of the issue. 
• We'll either issue a replacement or refund, depending on the situation. 

Cancellations

Custom or personalized items (e.g. engraved coasters) are non-refundable unless there is a mistake on our part.